Hotel Ambassador Zermatt surrounded by alpine scenery in summer
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- Hotel Ambassador Zermatt

Your 4-Star Hotel
in the Heart of the Alps

Whether winter adventures or summer moments, your alpine experience begins right outside the door at Ambassador Zermatt. Our four-star hotel combines comfort, style and the magic of the mountains. Enjoy relaxed moments, active days and culinary discoveries in the heart of Zermatt.

Lage des Hotel Ambassador Zermatt im Sommer Hotel icon for the homepage slider at Hotel Ambassador Zermatt

Location

You stay with us in a central location in Zermatt, just a few steps from the train station and the mountain lifts.

Restaurant at Hotel Ambassador Zermatt Restaurant icon for the homepage slider at Hotel Ambassador Zermatt

Gastronomy

Whether a fine dinner or something more casual, a diverse cuisine awaits you here for every moment of the day.

Pool and sauna area at Hotel Ambassador Zermatt Pool and sauna icon for the homepage slider at Hotel Ambassador Zermatt

Wellness

Unwind in our indoor pool and relax in our Finnish sauna after a full day in the mountains.

Erlebnisse in Zermatt im Sommer mit Blick auf das Matterhorn Zermatt location icon used on the Hotel Ambassador Zermatt website

Experiences

Skiing at 3,883 m, hiking the Matterhorn or mountain biking through alpine meadows. The adventure awaits.

— Our Hotel in Zermatt

Rooms & Suites
with Matterhorn Views

Every room and suite at Hotel Ambassador Zermatt features a private balcony with views across the alpine rooftops. Wake up to the Matterhorn, then head straight to the ski lifts or hiking trails. Our 4-star hotel in Switzerland also offers a daily hearty breakfast, an in-house ski rental with Glacier Sport, and a full range of guest services to make your stay seamless.

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Room with mountain view at Hotel Ambassador Zermatt
Comfortable room at Hotel Ambassador Zermatt

— Gastronomy

Refined Cuisine, Every Day

At Restaurant Carbon, alpine and mediterranean produce meets for a dining experience unique to Zermatt, inspired by the French chef Romain Fornell located in Barcelona. The Carbon Bar keeps things relaxed. Light bistro dishes, tapas and a good glass of Swiss wine. In winter, our Fondue Igloo adds a cozy, quintessentially Swiss twist.

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Cosy seating area at Hotel Ambassador Zermatt

Carbon
Bar

Gastronomy at Hotel Ambassador Zermatt

Restaurant
Carbon

Fondue igloo at Hotel Ambassador Zermatt

Ambassador
Fondue Iglu

— Pool & Sauna

Indoor Pool & Sauna

The wellness area at Hotel Ambassador Zermatt features a large indoor pool, a Finnish sauna and a whirlpool, open to all hotel guests. The ideal place to recover after a full day on the slopes or trails before dinner.

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Indoor pool and sauna at Hotel Ambassador Zermatt

— Experiences

Skiing, Hiking & More

Zermatt offers one of the largest ski areas in the Alps, with slopes reaching 3,883 meters and year-round skiing on the Klein Matterhorn glacier. In summer, over 360 km of marked hiking trails and world-class mountain biking routes take over. The Ambassador sits at the center of it all.

Skiing in Zermatt in winter

Skiing
Wanderer auf einem Bergpfad in Zermatt im Sommer

Hiking
Culinary experiences at Hotel Ambassador Zermatt

Indulgence
Cyclist in front of the Matterhorn in Zermatt

Mountain biking

Frequently Asked Questions

Is Hotel Ambassador Zermatt a 4-star hotel?

Yes. Hotel Ambassador Zermatt is an officially rated 4-star hotel in the Swiss Alps, offering balcony rooms with mountain views, an indoor pool, sauna, restaurant and a full range of guest services.

Where is Hotel Ambassador Zermatt located?

The hotel is located on Spissstrasse 10, just a few minutes’ walk from Zermatt train station and the main Matterhorn ski lifts, in the car-free center of Zermatt. 

Do any rooms at Hotel Ambassador Zermatt have a Matterhorn view?

Yes. Many of our rooms and suites feature a private balcony with direct views of the Matterhorn and the surrounding alpine peaks. 

Does Hotel Ambassador Zermatt have a pool?

Yes. The hotel has a heated indoor pool, a Finnish sauna and a whirlpool available to all guests throughout the year. 

Is breakfast included at Hotel Ambassador Zermatt?

Yes. A generous alpine breakfast buffet is included with most room rates and served each morning in the hotel. 

Can I ski directly from Hotel Ambassador Zermatt?

The hotel is steps from Zermatt’s main mountain lifts. An in-house ski rental (Glacier Sport) is available directly in the hotel, with exclusive discounts for Ambassador guests. 

What is the best way to reach Hotel Ambassador Zermatt?

Zermatt is car-free. The easiest route is by train to Zermatt station, which is just 4 minutes’ walk from the hotel. Direct rail connections run from Zurich, Geneva, and Milan. 

Stylish room at Hotel Ambassador Zermatt

Hospitality with tradition

The Ambassador family has welcomed guests in Zermatt for decades, combining alpine tradition with the modern comforts of a 4-star Swiss hotel. Our dedicated team, refined cuisine, and attention to detail make the difference between a good stay and an unforgettable one.

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